Messages chat history not saving in Mavericks? We’ve got the fix.

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There’s a ton to love about Mavericks but for some users, Messages is not one of them. After upgrading to the latest version of OS X, I noticed that my Messages chat history for non-iMessage users was not saving properly. This meant that any conversations I had over AIM or GChat through Messages were not being logged. After much tinkering around and reinstalling Mavericks – to no avail – I discovered a fix for the issue.

Mavericks’ issue with saving chat history seems to occur when there is an problem with the Archive folder that contains your chat history from even way back in the days of iChat. For whatever reason, Messages’ new chat database was not expecting to see those archived chats and attempts, unsuccessfully, to import them. This all happens unseen on the back-end, but can be revealed by launching Messages with error log reporting.

Read More below to see how to fix this Messages annoyance. Continue reading

Apple Earnings Call liveblog: We’ll be there!


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Apple is set to announce their quarterly earnings for the fourth fiscal quarter this Monday the 28th at 2PM Pacific / 5PM Eastern. We’ll be listening in on the call and posting the latest information as it’s released.

This quarter should be a particularly interesting one as it follows a slew of new product releases. We should hear some details on how these products are performing, and I’m sure that the executive team will be grilled on the iPhone 5C by investors. Little information has been given about current iPhone sales beyond combined sales figures of the 5s and 5C. An update on these combined sales figures is also expected.

iPad sales are down, though you wouldn’t know it from Apple’s chart at the iPad event. Apple will likely detail how it expects the iPad Air and iPad Mini with Retina display to reverse the downward trend.

Apple’s previous guidance for the fourth quarter estimates revenue of about $37 billion, and most agree that this will be very close to the final number. This is up from $36 billion during the same quarter last year. Net profits were at $8.2 billion and are expected drop slightly to $7.96 billion this year – still an incredible amount of cash. iPhone sales are expected to rocket to 32.7 million units sold (up from 26.9 million last year). iPads should show some light sales growth, coming in at 14.5 million (up from 14 million last year). Mac sales are expected to take another hit, dropping to 4.35 million sold (down from 4.9 million last year) as sales continue to slide.

Monday’s call should be insightful but will likely lack the specific sales figures on the iPhone 5C that we all want to hear. The focus will likely fall on the new iPad lineup and how current sales, while down, are still much higher than the rest of the industry.

Check back at 2PM P/5PM E for a liveblog of the call.

Using iCloud Keychain: Good, but not a 1Password killer


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One of the most anticipated new features of OS X Mavericks is the iCloud Keychain. This resurrected and upgraded feature again allows you to sync your Keychain between Macs, and brings iOS into the Keychain syncing family. Additionally, Safari will now suggest passwords for you while creating new logins or even changing existing passwords. Prior to release, we speculated that this might be the next 1Password killer. Does it live up to the hype? Read more to find out. Continue reading

The New Mac Pro: More details revealed before launch

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First previewed at WWDC 2013, the Mac Pro is nearly here. Apple teased us with some tantalizing new details about their new Pro user powerhouse. This is not your mother’s Mac. It’s probably not yours, either. The “entry level” Mac Pro starts at a wallet busting $2,999.

Quick stats:

  • 1/8th volume of older Mac Pro
  • New Intel Xeon processor available in 4, 6, 8, 12 cores
  • Dual AMD FirePro graphics cards standard
  • All Flash storage
  • Pricing starts at a cool $2,999
  • Available this December

Read more below to get all of the lust-worthy details. Continue reading

New iPads: Everything you need to know!


In Apple’s “biggest step yet,” two new iPad models were previewed Tuesday. The new new iPad – now called the iPad Air – is lighter and smaller where it counts. iPad Air keeps the beautiful Retina display that we’ve come to love and expect, but trims some weight and excess width by removing much of the bezel of the older generations.

iPad mini is now the iPad mini that everyone wanted last year. The newly available Retina display amazingly packs the same number of pixels as the larger iPad Air, and gets a much needed processor bump by including Apple’s new A7 processor previously seen in the iPhone 5s.

Get the full scoop on how tablet computing has changed by reading more below.

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iPhone 5s Review

Screenshot 2013-10-22 11.24.40The best iPhone just got better.

The old is new again

Every other year, Apple refreshes the iPhone lineup with either an entirely new phone or an “s” update. This year was the latter’s turn, and we got the biggest “s” update ever seen. With the iPhone 5s (the first “s” update to be officially stylized with a lowercase “s”), Apple changed the game and introduced a radical new feature that literally changes the way we use our phones every day – fingerprint authentication technology called Touch ID.

Beyond the updated Touch ID-compatible home button, the iPhone 5s is virtually identical to last year’s iPhone 5 model. We get the same high quality aluminum metal frame in roughly the same colors as last time – with a flashy addition. Sticking with their love for the basics, Apple offers the iPhone 5s in black (sorry, Space Gray), white (Silver), and the newcomer: Gold. Yes; Apple went there.

Internally, the iPhone 5s is almost like a brand new phone. The Apple-designed A6 of the iPhone 5 was replaced with a zippy 64-bit A7 – a first for any smartphone. The new 64-bit A7 advertises processor and graphical performance that’s up to twice as fast as the A6 in the iPhone 5. An exciting brand new chip also makes its debut: M7, the motion coprocessor. Think FitBit or Nike FuelBand in your pocket.

Though Apple skipped adding 5G Wi-Fi (802.11a/c) to the 5s, the iPhone 5s finally unites the major cellular GSM, CDMA, and LTE bands under one universal radio. You still have to select which carrier you use when purchasing the 5s, but these new bands available on each model greatly improve the ability to roam around the world. Truly a welcome addition for travelers. Prior to this merger, AT&T users were (surprisingly) kind of screwed when it came to LTE access outside of the US. The Verizon model had an LTE radio capable of connecting to many times more foreign networks than those using the AT&T model. That’s no longer the case.

Keep reading for our breakdown of all of the new features of the iPhone 5s. Continue reading